# Reset a password in Admin Portal Offline sample guide showing capture, annotations, rich text, and exports. ## Contents - [1. Open Admin Portal users](#step-1) - [2. Enable the reset policy](#step-2) - [2.1. Confirm permission prompt](#step-2-1) - [3. Review the confirmation](#step-3) ## 1. Open Admin Portal users Open the users list and select the target account. ![Step 1](steps-reset-a-password-in-admin-portal/001-open-admin-portal-users.png) > **Note: Tip** > Use the search box to avoid scrolling. ## 2. Enable the reset policy Make sure the policy is active before continuing. ![Step 2](steps-reset-a-password-in-admin-portal/002-enable-the-reset-policy.png) ```bash stepforge --capture --window --delay 300 ``` ### 2.1. Confirm permission prompt Only administrators can complete this step. > **Warning: Access** > Admin rights required. ## 3. Review the confirmation Confirm the summary and close the modal. ![Step 3](steps-reset-a-password-in-admin-portal/004-review-the-confirmation.png) | Field | Value | | --- | --- | | Title | Admin Portal | | Owner | Support |